Shipping Policy
At Olipur™ Food Products, we are committed to delivering your orders safely, quickly, and efficiently. Please read our Shipping Policy before placing an order.
1. Delivery Coverage
We provide shipping services across Bangladesh through trusted courier and delivery partners. Delivery availability may vary depending on your location.
2. Order Processing
- Orders are processed after successful confirmation.
- Processing time is usually 1 business day, excluding weekends and public holidays.
3. Delivery Time
Estimated delivery time:
- Inside City: 1–2 Business Days
- Outside City: 2–5 Business Days
Delivery times may vary due to weather, courier delays, public holidays, or other unforeseen circumstances.
4. Shipping Charges
Shipping charges are calculated based on your delivery location and will be displayed during checkout before payment.
5. Order Tracking
Once your order is shipped, you may receive delivery updates or tracking information where available.
6. Delivery Attempts
Please ensure someone is available to receive the order at the provided address. If delivery is unsuccessful due to incorrect information or customer unavailability, additional delivery charges may apply.
7. Damaged or Missing Items
If your order arrives damaged or any item is missing, please contact our customer support as soon as possible after receiving your package. We will review the issue and provide appropriate assistance.
8. Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
9. Shipping Delays
Although we aim to deliver orders on time, delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.
10. Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support through the contact information available on our website.
